Privacy Policy
At At Fabric Co., your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website. By using our platform, you agree to the practices described below.
What Information We Collect
We may collect the following information when you interact with our website:
- Personal details (such as name, email, phone number) provided when you create an account or make a purchase.
- Payment information when you complete a transaction on our platform.
- Shipping and billing details to process and deliver your orders (which may include physical fabric samples or bulk textile orders).
- Data from customer service interactions including queries, complaints, or feedback.
- Browsing information such as IP addresses, device details, and cookies to improve your shopping experience.
How We Use Your Information
We use your data to:
- Process and fulfill your fabric and accessory orders.
- Improve our products, services, and overall shopping experience.
- Send updates regarding your orders, promotions, and exclusive offers (only if you opt-in).
- Provide customer support and resolve any issues.
- Prevent fraudulent activities and ensure secure transactions.
How We Protect Your Information
We implement strict security measures to safeguard your personal data, including encryption, secure payment gateways, and restricted access to sensitive information. Your data is never shared or sold to third parties for marketing purposes.
Your Rights as a Customer
As a valued At Fabric Co. customer, you have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete information.
- Opt out of marketing communications at any time.
- Request data deletion if you no longer wish for us to store your information.
Third-Party Services & Cookies
We may use third-party services such as payment processors, shipping providers, and analytics tools to enhance your experience. These services may collect data in accordance with their own privacy policies. We also use cookies to improve website functionality and personalize your browsing experience.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: atfabricco@gmail.com
Phone: +92 328 6000272
Address: Makki Market Kharkhan Bazar Faisalabad, 38000